Delete Your MemoryLineAI Kids Account

MemoryLineAI Kids, published by MemoryLineAI

Last updated: 20 October 2026

You can delete your MemoryLineAI Kids account and the information associated with it in either of two ways. There is no charge, and you do not need to give a reason.

Option 1: delete inside the app (fastest)

Open the app and tap the gear icon to open the parent area. Pass the parent check.
Tap Delete account at the bottom.
Read the message and confirm, then enter your password.
The app deletes your sign-in account and erases everything stored on the device.

This needs an internet connection. If there is none, the app tells you and deletes nothing.

Option 2: ask us by email

Send an email to subhasisj@memorylineai.com
Use the subject line: Delete my MemoryLineAI Kids account
Include the email address you used to sign in. Please send the request from that same address if you can, so we can confirm it is really you.
We will confirm by email once the deletion is complete.

We respond to every request within 30 days, and usually much sooner.

What gets deleted

Your sign-in account (email address and password), held on Google Firebase
With Option 1, also everything stored on your device: your name, your mobile number, your child's name, your progress, your photo and any free access the app had saved

Your subscription

Deleting your account does not cancel a Plus subscription. To stop it, open Google Play, go to Payments and subscriptions, then Subscriptions, and cancel MemoryLineAI Kids. The app also has a Manage subscription link in the parent area.

What is kept, and for how long

Nothing is kept once your account is deleted.

We may keep basic records of the deletion request itself, the date and the fact that a request was made, for up to 90 days, so that we can show the request was properly handled. These records do not contain your child's information.

Information stored on your device

Everything else you entered is stored only on your own phone or tablet. We never receive a copy.

Option 1 erases it. If you choose Option 2, remove it by uninstalling the app. Uninstalling clears it immediately.

Uninstalling alone does not delete your account from our servers.

Questions

If you are unsure about anything, email subhasisj@memorylineai.com and we will help.